We went into town to see Daniel Kitson during the comedy festival the other night and had planned to eat at our favourite Greek restaurant. It was shut so we walked down the road and checked other Greek restaurants nearby. Big mistake. We decided to go into the second restaurant and was welcomed by a […]
Who Is Bill Enquiries?
What’s worse than being poked in the eye with a burnt stick? Trying to communicate with Bill Enquiries. Bill has a very annoying habit of repeating him/herself. He/she kept asking me to press a number on the telephone to help me with my enquiries. Yes, you guessed it. It was an automated voice from a […]
Where’s My Cappuccino?
I paid for my cappuccino and sat by a nearby table waiting for it to be served. And waited. And waited. And waited. Waiters swirled by with trays of cappuccinos for other customers. I could smell the caffeine. I wanted mine and I wanted it know. Being coffee deprived for ten minutes, I started to […]
Remember Me?
I’ve been shredding a lot of my old stuff in my office and I discovered the article below on customer service. Somethings never change do they? Remember Me? I’m the fellow who goes into a restaurant, sits down patiently and waits while the waitresses do everything but take my order. I’m the fellow who goes […]
